Privacy Policy

Who we are

Importaciones Conde SL (“we”, “us”, “our”) is the data controller responsible for your personal data. We are a wholesale distributor of plumbing and heating equipment based in Madrid, Spain.

Registered address: C. de Canarias, 38, Local 48, Arganzuela, 28045 Madrid, Spain. If you have any question about this policy or how we handle your data, contact us at sales@importaciones-conde.com.

Information we collect

• Information you give us: when you contact us by email or through any form — your name, company, email address, phone number and the content of your message or enquiry.
• Information collected automatically: when you browse the site we may collect technical data such as your IP address, browser type and version, device information, the pages you visit and the date and time of your visit, through cookies and similar technologies.

We do not knowingly collect personal data from anyone under the age of 16.

How we use your information

We use your personal data to:

• respond to your enquiries and provide the information, quotes or pricing you request;
• manage our business relationship with merchants, contractors and installers;
• operate, maintain, secure and improve the website;
• comply with our legal, accounting and reporting obligations.

Legal basis for processing

Under the EU General Data Protection Regulation (GDPR) and Spanish data protection law, we process your data on one or more of the following legal bases:

• your consent, for example for non-essential cookies or marketing communications;
• the performance of a contract, or steps taken at your request before entering into one;
• our legitimate interests in running and securing our business and website;
• compliance with a legal obligation.

Cookies

We use cookies and similar technologies to keep the site reliable and to understand how it is used. On your first visit you can accept or decline non-essential cookies through the consent banner, and you can change your browser settings at any time. Essential cookies necessary for the site to function do not require consent.

Sharing your information

We do not sell your personal data. We may share it with:

• trusted service providers who help us operate the website and our communications, acting only on our instructions;
• professional advisers and public authorities where we are required to do so by law.

Any provider we work with is bound to protect your data and to process it only for the purposes we specify.

International transfers

We aim to keep your data within the European Economic Area (EEA). Where a provider processes data outside the EEA, we ensure that appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses.

Data retention

We keep your personal data only for as long as necessary for the purposes described in this policy, to maintain our business records, and to meet legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

Your rights

You have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to request portability, and to withdraw consent at any time. To exercise these rights, contact us at sales@importaciones-conde.com.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

Data security

We apply appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work continuously to safeguard your information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The current version is always the one published on this page.

Contact us

For any question about this Privacy Policy or your personal data:

Importaciones Conde SL — C. de Canarias, 38, Local 48, Arganzuela, 28045 Madrid, Spain — sales@importaciones-conde.com.